Claims Process

We understand that experiencing a loss can be overwhelming. That’s why our team of experts makes reporting a claim straightforward and stress-free.

Initial Contact

After you’ve reported your claim, a claims professional will contact you to discuss your loss and the coverage that may apply. In most cases, an in-person inspection of the damages to your property will be scheduled.


During the inspection, the field adjuster will review the damages, take photos and prepare an estimate of the damages.


The claims representative will review the estimate and provide you with any payment that is due under the terms of the insurance policy. Depending on the extent of the damage, you may choose to hire an outside contractor or perform the repairs yourself.